Bakgat Boma Shipping Policy

At Bakgat Boma, we take great pride in the quality of our products — and we apply the same standard to our shipping process. Below you’ll find the key information about how your order gets from our workshop to your doorstep.

---

Delivery Timeline

• Processing & Packaging: All orders are processed within 1–2 business days after payment is confirmed.

• Shipping Lead Time: Shipping typically takes 2 to 5 working days, depending on your location.

• Custom Orders & Complete Sets: Please allow up to 7 working days for full units packaged in wooden crates, as these require additional handling.

---

Shipping Areas

We deliver nationwide within South Africa via trusted courier partners.
Unfortunately, we do not currently offer international shipping.

---

Shipping Fees

• Free Shipping for all orders over R1000

• Shipping fees are calculated at checkout based on your location and order weight.

• For bulky items (e.g., full Boma sets), additional delivery charges may apply due to crate size and weight.

• If you’d prefer to arrange your own courier or collect from us directly, please contact us to make arrangements.

---

Shipping Damage or Issues

• If your item arrives damaged, please notify us within 48 hours of delivery.

• Include clear photos of the product and packaging, and keep all original materials.

• We’ll assist in filing a claim with the courier and offer a suitable resolution, including replacement where applicable.

---

Tracking & Updates

Once your order is shipped, you will receive a tracking number and link via email or WhatsApp